7.3.2 Serious Injuries or Damages - Accident Scene Procedures

Irrespective of fault, vehicle accidents resulting in serious injuries or death must be reported to your agency Risk Coordinator and called into the Claims Reporting Hotline at 877-656-7475 immediately. Describe the matter as “serious” requiring immediate action.

 Remembering that information and evidence can be difficult to obtain once you have left the scene of an accident, the employee should obtain as much of the following information as possible: 

• Brief narrative description of the accident including:
• Date, time, and location of the accident.
• Weather conditions.
• Traffic conditions.
• Photos of all vehicles involved showing any damages, physical surroundings, etc.
• State agency involved.  
• Police authority investigating and their accident number.
• State employee’s name, addresses, driver’s license number and telephone numbers.
• Description of the state vehicle including license, VIN, and State ID number.
• Owner and insurance information if non-state vehicle.
• Other driver(s) name, address, and phone numbers.
• Description of all other vehicles involved. Other driver(s) insurance information.
• List all injured parties, their apparent injury, address, and phone numbers.
• List all known witnesses and their address and phone numbers. 

Employees are not permitted to and shall not express opinion as to fault or liability, agree to any settlements, or sign any documents other than those required by police authorities, the state’s self-insurance program, or applicable laws. Employees should not provide written or recorded statements to another carrier representative or attorney without approval of RMS.