• Ensure the property is accounted for and available before the sale is posted.
• Inform Surplus of convenient inspection and pick-up days and times. Personnel must be available during these times.
• Inform Surplus of any pick-up restrictions (i.e. located on second floor, no elevator, loading dock available) so customers are prepared with the correct equipment.
• Read the public sale terms and conditions (Appendix C) to better understand the agreement between the buyer and the state. It is written to protect both parties.
• Do not discuss, promise, or guarantee condition, parts, pricing, etc. It is the buyer's responsibility to inspect items prior to bidding.
• Do not release property to anyone without a signed bill of sale.
• Do not accept any form of payment.
• Contact Surplus if there are any issues with a customer, including dissatisfaction with item condition or description. Once property is removed, Surplus has limited options to resolve any issues.

Internet auctions are the preferred method for public sale of property because:

• Having a wide-reaching, international audience promotes competition and generally higher
  prices.
• Fast, specific sales criteria can be programmed into the sale such as starting price,
  reserve price, or selling time.
• Auction sites have niche markets allowing Surplus to better focus sales.

An internet auction includes these steps:

1. The custodian entity enters the transaction request in Asset Works, selecting IS as the method.
2. The entity manager approves transaction.
3. Surplus virtually receives the request and posts a listing on the appropriate auction site.
4. Surplus answers customer questions, conducts the sale, contacts the winning bidder, and collects payment.
5. After submitting payment, winning buyers are issued a bill of sale. They must then contact the custodian entity to arrange a pick-up appointment. They will present the bill of sale at the appointed pick-up time as proof of payment prior to removing the property. 
   1. Buyers have five business days to pay and five days to remove the property.
6. The custodian entity completes the physical transfer and returns a copy of the signed bill of sale to the Surplus Division. 
7. The custodian entity removes the asset from its property inventory records.

Retail sales are intended to give agencies an opportunity to offer low-cost property directly to their local communities 

These sales are particularly suited for the disposal of office furniture and small items; however, they may not include electronics, and the original acquisition value of an item must be less than $5,000 to qualify.

Retail sales are not intended to bypass other disposal methods that generate higher returns or ensure equitable acquisition opportunities. 

Items with an expected return of $50 or more should be offered through an internet auction.

State employees may participate in retail sales, but such sale opportunities must be made available to all employees.

A retail sale requires the following steps:

1. The custodian entity enters the transaction request in Asset Works, selecting RS as the method, and providing buyer contact information under “Receiving Agency.”
2. The entity manager approves the transaction.
3. Surplus receives the request.
4. Surplus conducts the sale and sends the buyer an invoice. 
5. The buyer pays through the online payment portal and is issued a bill of sale. The buyer will present the bill of sale at the appointed pick-up time as proof of payment to remove property.
   1. Buyers have five business days to pay and remove the property. 
6. The custodian entity completes the physical transfer. 
7. The custodian entity removes the asset from its property inventory records.